Privacy Policy

Responsible for data processing is:

Andzelika Sabel
Laisves Gatve 14
LT-21379 Elektrėnai
Lithuania
Email: info@perlen-schmuck.eu

We are pleased about your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically stores only a so-called server log file, which, for example, contains the name of the requested file, your IP address, date and time of access, amount of data transferred, and the requesting provider (access data) and documents the access. This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the site and improving our offering. This serves to safeguard our predominant legitimate interests in a correct presentation of our offering in the context of a balance of interests in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. All access data is deleted at the latest seven days after the end of your visit to the site.

Hosting

The hosting and website presentation services are partially provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in designated forms on this website are processed on their servers. For questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: Canada

Our service providers are located and/or use servers in the USA and in other countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on the European Commission's standard data protection clauses.

2. Data processing for contract processing and for contacting

2.1 Data processing for contract processing

For the purpose of contract processing (including inquiries about and processing of any existing warranty and performance disruption claims as well as any statutory updating obligations) in accordance with Art. 6 para. 1 p. 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us within the scope of your order. Mandatory fields are marked as such, as in these cases we require the data for contract processing and cannot send the order without providing it. The data collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order processing, payment, and shipping, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of the tax and commercial retention periods in accordance with Art. 6 para. 1 p. 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to use your data beyond that, which is legally permitted and about which we inform you in this statement.

2.2 Customer account

As far as you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and for storing your data for further future orders on our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or by using a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond that which is legally permitted and about which we inform you in this statement.

2.3 Contact

In the context of customer communication, we collect personal data for processing your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide us with this information when contacting us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we need the data to process your inquiry. The data collected can be seen from the respective input forms. After complete processing of your request, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use the data beyond that which is legally permitted and about which we inform you in this statement.

3. Data processing for the purpose of shipping processing

For the purpose of fulfilling the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

4. Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who act for us within the scope of order processing, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfillment of the contract in accordance with Art. 6 para. 1 p. 1 lit. b GDPR. In part, the payment service providers themselves collect the data required for processing the payment, e.g. on their own website or through a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
For questions about our partners for payment processing and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes

If necessary, we provide our service providers with additional data that they use together with the data necessary for payment processing as our data processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, processing of disputed payments, support of accounting). This serves the protection of our predominant legitimate interests in securing against fraud or in efficient payment management in accordance with Art. 6 para. 1 p. 1 lit. f GDPR within the scope of a balancing of interests.

5. Email advertising

5.1 Email newsletters with registration and newsletter tracking

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to use your data beyond that, which is legally permitted and about which we inform you in this statement.

We would like to point out that when sending the newsletter, we evaluate your user behavior. For this purpose, we also analyze your interaction with our newsletter by measuring, storing, and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

For this evaluation, the emails sent contain one-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link the following "newsletter data" in particular:

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of the call,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the email address,
  • the date and time of registration and confirmation

and the one-pixel technologies with your email address or IP address and possibly an individual ID. Links contained in the newsletter may also contain this ID.

If you do not wish to have newsletter tracking, it is possible to unsubscribe from the newsletter at any time, as described above.

The information will be stored as long as you have subscribed to the newsletter.

5.2 Newsletter dispatch

The newsletter and the newsletter tracking presented above may also be sent by our service providers as part of processing on our behalf. For questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

Our service providers are located and/or use servers in the USA. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on the standard data protection clauses of the European Commission.

6. Cookies and other technologies

General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e., when you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).

Privacy protection on end devices
When using our online services, we use absolutely necessary technologies to provide the expressly desired telemedia service. Storing information on your device or accessing information already stored on your device does not require consent.

For non-essential functions, the storage of information on your device or access to information already stored on your device requires your consent. We would like to point out that if consent is not given, parts of the website may not be fully usable. Any consents you have given will remain in effect until you adjust or reset the respective settings on your device.

Any subsequent data processing through cookies and other technologies
We use such technologies that are strictly necessary for the use of certain functions of our website (e.g. shopping cart function). Through these technologies, IP address, time of visit, device and browser information, as well as information about your use of our website (e.g. information about the contents of the shopping cart) are collected and processed. This serves within the framework of a balancing of interests predominant legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDPR.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consents to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

As far as you have consented to the use of technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

7. Use of cookies and other technologies for web analysis and advertising purposes

As far as you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other technologies from third-party providers on our website. After the purpose has been fulfilled and the respective technology is no longer in use by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your options for revocation can be found in the section 'Cookies and other technologies'. Further information, including the basis of our cooperation with the individual providers, can be found with the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

7.1 Use of Adobe services for web analysis and advertising purposes

We use the technologies of Adobe Systems, Software Ireland Limited, Ireland, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland ("Adobe") as shown below. The information automatically collected by the Adobe technologies about your use of our website is usually transferred to a server of Adobe, Inc., 345 Park Avenue San Jose, CA 95110-2704, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation is based on the standard data protection clauses of the European Commission. If your IP address is collected via the Adobe technologies, it will be shortened or completely replaced by a generic IP address before being stored on Adobe's servers through the activation of corresponding settings.

Adobe Fonts

For the uniform presentation of content on our website, data (IP address, time of visit, device and browser information) is collected by the script code 'Adobe Fonts', transmitted to Adobe, and then processed by Adobe. We have no influence on this subsequent data processing. The data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR.

7.2 Use of Google services for web analysis and advertising purposes

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") as shown below. The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on the standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened before being stored on Google's servers by activating IP anonymization. Only in exceptional cases will the full IP address be transferred to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is based on an agreement concluded between joint controllers for the respective technology in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in the Privacy notices from Google.

Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information about your use of our website) is automatically collected and stored with Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not merged with other data from Google. Data processing is based on an agreement on order data processing by Google.

Google Ads

For advertising purposes in Google search results as well as on third-party websites, the so-called Google Remarketing Cookie set, which enables automatic interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information as well as information about your use of our website) and by means of a pseudonymous cookie ID and based on the pages you visited. Further data processing only takes place if you have activated the setting 'personalized advertising' in your Google account. In this case, if you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing.

Google Fonts

To ensure a consistent display of content on our website, data (IP address, time of visit, device and browser information) is collected by the script code 'Google Fonts', transmitted to Google, and then processed by Google. We have no control over this subsequent data processing.

7.3 Use of Facebook services for web analysis and advertising purposes

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies presented below Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland („Facebook (by Meta)“ or “Meta Platforms Ireland“). The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events predefined by us, such as visiting a website or signing up for a newsletter), from which usage profiles are created using pseudonyms. When you visit our website, the Facebook Pixel automatically sets a cookie that allows your browser to be recognized when visiting other websites using a pseudonymous cookie ID. Facebook (by Meta) will merge this information with additional data from your Facebook account and use it to compile reports on website activities and to provide further services related to website usage, especially personalized and group-based advertising.
The information automatically collected about your use of our website by the Facebook (by Meta) technologies is generally transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision of the European Commission for the USA. If the data transfer to the USA falls within our responsibility, our cooperation is based on the standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in the privacy notices of Facebook (by Meta).

Facebook Analytics

As part of the Facebook Business Tools, statistics on visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website. The data processing is based on an agreement on data processing by Facebook (by Meta). Your analysis serves the optimal presentation and marketing of our website.

Facebook Ads (Ads Manager)

Through Facebook Ads, we advertise this website on Facebook (by Meta) as well as on other platforms. We determine the parameters of the respective advertising campaign. For the precise implementation, especially the decision on the placement of the ads with individual users, Facebook (by Meta) is responsible. Unless otherwise specified in the individual technologies, data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Joint responsibility is limited to the collection of data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this.

8. Social Media

8.1 Social Plugins from Facebook (by Meta), Instagram (by Meta)

On our website, social buttons from social networks are used. These are simply integrated into the page as HTML links, so that when you visit our website, no connection is established with the servers of the respective provider. Clicking on one of the buttons will open the website of the respective social network in a new window of your browser. There you can, for example, press the Like or Share button.

8.2 Our online presence on Facebook (by Meta), Instagram (by Meta)

As far as you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR to the respective social media operator, when visiting our online presences on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles will be created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably correspond to your interests. In this case, cookies are usually used. For detailed information on the processing and use of data by the respective social media operator as well as a contact option and your rights and options for protecting your privacy, please refer to the data protection notices linked below. If you still need help in this regard, you can contact us.

Facebook (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland („Meta Platforms Ireland“). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on the standard data protection clauses of the European Commission. The data processing in the context of visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (Information on Insights data) can be found here.

Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland („Meta Platforms Ireland“) The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on the standard data protection clauses of the European Commission. The data processing in the context of visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (Information on Insights data) can be found here.

9. Contact options and your rights

9.1 Your rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR the right to obtain information about your personal data processed by us to the extent specified there;
  • according to Art. 16 GDPR the right to immediately request the correction of incorrect or completion of your personal data stored by us;
  • according to Art. 17 GDPR the right to request the deletion of your personal data stored by us, unless further processing
    • is necessary for the exercise of the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • is necessary for the assertion, exercise or defense of legal claims;
  • according to Art. 18 GDPR the right to request the restriction of the processing of your personal data, insofar as
    • the accuracy of the data is disputed by you;
    • the processing is unlawful, but you refuse its deletion;
    • we no longer need the data, but you need it to assert, exercise or defend legal claims or
    • you have objected to the processing in accordance with Art. 21 GDPR;
  • according to Art. 20 GDPR the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request the transfer to another controller;
  • according to Art. 77 GDPR the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters for this purpose.

right to object

If we process personal data as explained above to safeguard our legitimate interests that predominate within the scope of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for the purpose of direct marketing, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right to object, we will not process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims.

This does not apply if the processing is for direct marketing purposes. In that case, we will not process your personal data for this purpose.

9.2 Contact Options

For questions regarding the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as revocation of granted consents or objection to a specific data use, please contact us directly using the contact information provided in our legal notice.