Delivery and payment terms

Special notes on shipping abroad:

For international deliveries, customs, taxes & fees may apply, which are not included in the displayed total price.


Countries to which shipping is done:

  • Germany
  • Austria
  • Belgium
  • Bulgaria
  • Denmark
  • Estonia
  • Finland
  • France
  • Greece
  • Ireland
  • Italy
  • Croatia
  • Latvia
  • Lithuania
  • Luxembourg
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Sweden
  • Slovakia
  • Spain
  • Czech Republic

Shipping costs:

  • Standard shipping: Shipping within Germany is free for purchases over 200€. Below that, a shipping fee of 10€ applies. Shipping within the EU is free for purchases over 800€. Below that, a shipping fee of 20€ applies.
  • Express shipping: Within Germany, a shipping fee of 15€ applies. Orders placed before 3:00 pm will be shipped on the same day and should be delivered the next working day.

Shipping duration:

Shipping within Germany

  • When the product is shipped from us, it usually takes 2-4 business days until it arrives at your location.
  • When selecting Express shipping within Germany and an order receipt before 3:00 pm local time, delivery is usually made the next working day.

Shipping within Europe

  • For shipping within Europe, please allow 5-7 working days for delivery.

Returns:

Returns of goods from Germany are free of charge. Returns from abroad are at your own expense.

Payment methods:

  • Credit card
  • Instant bank transfer
    Payment system certified by TÜV Saarland with verified data protection: No registration necessary; Goods/content can be shipped/unlocked immediately if available; Please have your online banking data (PIN/TAN) ready.
  • PayPal (credit card, direct debit, bank transfer)
    When selecting this payment method, you will be redirected to PayPal in the next step. Once the required data has been entered there, you will automatically return to this shop to complete the order.